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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marca

October 4, 2024

5  out of  5
rating by Marca
"Was involved in a not at fault accident. Called my State Farm office from scene, and was met with kindness, understanding, and valuable advice. So appreciate the sweet customer relations lady whom added a little peace to an upsetting situation. Thank you for your help, and being there when I needed it."
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Elaine Burzynski

September 19, 2024

5  out of  5
rating by Elaine Burzynski
"Recently had the pleasure of working with Misty Laney with regard to switching my auto and home policies from Liberty Mutual to State Farm. Not only did I save $$ but the switch was quick and easy. Extremely please with the coverage too. Thank you!!"
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Jim Luttrell

September 13, 2024

5  out of  5
rating by Jim Luttrell
"Great Customer Service!! Lori, Matt and team do a fantastic job! Thank you Lori for all you do. Jim"
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Kate Zalizniak

September 13, 2024

5  out of  5
rating by Kate Zalizniak
"We had a slightly complicated situation that Lauren was able to immediately get in front of someone for a solution and Misty was able to complete for us in minimal time. We greatly appreciate this office and its staff for going above and beyond and having us situated in no time at all. Thank you so much! Will definitely recommend to others."
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Markel Limbacker

September 12, 2024

5  out of  5
rating by Markel Limbacker
"Matt provided me with great customer service and was very helpful in choosing what was best for me and my family needs. I highly recommend you contact him for your insurance needs."
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Mitchell Gilliam

August 24, 2024

5  out of  5
rating by Mitchell Gilliam
"Cam B. treated my wife and I very professionally. His customer service and communication was awesome! God's speed to you."
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Cody Van Natter

August 7, 2024

5  out of  5
rating by Cody Van Natter
"Matt needs his own State Farm commercial. I say this because Matt and his office is the gold standard of customer service! I reached out to Matt with an impossible mission (at least that’s what I thought) and he did everything I needed and much more. Never in my life did I think I would be so hype for an insurance guy, but the stress he saved me, the time he saved me, and the money he saved me was more important than he’ll ever know! If you are in a unique situation and you can’t find help, look no further. Not only did he help me, but walked me through the whole process with compassion and looked out for my best interest. I now know more about insurance due to his patience and passion. Thank you Matt and his team, I can’t wait to continue business with y’all through the years to come!"
We responded:
"Thank you for the kind words and glowing review, Cody! I'm just very glad to hear we were able to help and provide a great customer service experience! We look forward to continuing to get to know and find ways to serve you and your family."
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Altilla Horton

July 27, 2024

5  out of  5
rating by Altilla Horton
"Susan is the absolute BEST! I have been with State Farm for a few years now and Susan has always been my go to. She is very professional, efficient, attentive. I highly recommend Susan at State Farm for your insurance needs cause she does not hesitate to answer questions and explain until you understand. Keep up the great job!"
We responded:
"Thank you for the wonderful review and your recommendation, Altilla! We certainly love Susan and are grateful to have her, and it is great to hear when our customers do too!"
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James Hacker

July 25, 2024

5  out of  5
rating by James Hacker
"Susan Santiago and Lori are great to work with, always take time to answer my questions. Great coverage and I love having someone local that I can talk to..I'd give them 10 stars if I could!!!!"
We responded:
"Thank you for the wonderful review, James! I am grateful to have such great people on my team, and I know they appreciate the recognition!"
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Shari Smith

July 16, 2024

5  out of  5
rating by Shari Smith
"It's always a pleasure working with a local agent at Matt Dubyoski's State Farm office! Lori DiCola took my call, and got me exactly what I needed in minutes! Awesome service, thank you!"
We responded:
"Thank you for the kind words, Shari! We love Lori!"
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Doc Watson

July 12, 2024

5  out of  5
rating by Doc Watson
"Outstanding support. Always there to help. Susan Santiago is the BEST! My go to person at State Farm. When I called the other day Susan was in a meeting and Lisa immediately took care of my needs, thanks Lisa. Matt took the time to call me personally to understand my concerns. He obviously leads a great group of people who care about their customers. I’ve been around a long time and I’ve never had a better insurance agency. If you want someone who cares about you and your needs you will find none better in my opinion."
We responded:
"Thank you for taking the time to leave a review about your experience and making the point to recognize my team. They deserve all the credit for creating an environment where people can feel understood and cared for by their insurance agency."
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Lindsey Perry

July 2, 2024

5  out of  5
rating by Lindsey Perry
"Lori was extremely helpful, and promptly assisted me with my request."
We responded:
"Lindsey, thank you for the kind words about Lori and your trust in our agency!"
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Shawn Garrett

June 29, 2024

5  out of  5
rating by Shawn Garrett
"I cannot recommend Matt and his team enough. If you are looking for insurance, efficient communication, and honesty look no further than Matt Dubyoski and team."
We responded:
"Thank you, Shawn! Your recommendation means a lot!"
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Stephannie Miranda

June 28, 2024

5  out of  5
rating by Stephannie Miranda
"Matt Dubyoski and team are the best in the business!!"
We responded:
"Thank you for the high praise Stephannie!! "
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Chrissy Baucom

June 28, 2024

5  out of  5
rating by Chrissy Baucom
"The best insurance company and team to work with! I love how Misty or Susan are always ready and happy to help!"
We responded:
"Thank you, Chrissy! I am grateful to work with wonderful people (past and present 🙂)!"
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Jessica Britt

June 28, 2024

5  out of  5
rating by Jessica Britt
"Cam & Mack were super helpful & knowledge, and I felt super informed and confident in my decisions."
We responded:
"Thank you, Jessica! Those guys are all-stars! 🙂"
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Ashlesh Bhardwaj

June 28, 2024

5  out of  5
rating by Ashlesh Bhardwaj
"Recently, I had the opportunity to work with Mr. Cam Britt, and I was truly impressed by his extensive knowledge, patience, and subject matter expertise. He consistently went the extra mile, which left a strong impression on me. As a result, I not only transferred my policies to him but also began recommending his services within my circle."
We responded:
"Ashlesh- Thank you for the thoughtful words about Cam and for referring him to your friends! That is truly the highest praise. "
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Janet Bumgarner

June 26, 2024

5  out of  5
rating by Janet Bumgarner
"After 40 years with my previous company, I decided to contact Matt Dubyoski-State Farm to get quotes on our home/automobiles. I spoke with a very helpful, no-pressure and very knowledgeable woman at this agency, Misty Laney. Misty asked for information on our existing policies and had returned each quote back to me within a day. Each policy came in well under what we had been paying for exact same coverage (w/couple of additions). I had many questions and Misty was readily available to assist and she made the transition seamless. I cannot say enough good things about her. I certainly hope I never need to file a claim with State Farm, but if I do, I feel confident I will get the assistance I would need from Matt Dubyoski-State Farm and Misty Laney. This agency knows what customer service is all about."
We responded:
"Wow! Thank you Janet for such a kind and thoughtful note! I'm so glad that you got to experience the joy we have every day of working with Misty, and I really appreciate this recognition of her. We truly appreciate your trust in moving your home and car insurance after 40 years, and we look forward to more opportunities to help!"
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Michael Grossman

June 25, 2024

5  out of  5
rating by Michael Grossman
"Thanks Cam for helping set up my Homeowners insurance!"
We responded:
"Michael, thanks for the recognizing Cam with the 5-star review and for the chance to work together on protecting your home!"
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Tammy Hailey

June 25, 2024

5  out of  5
rating by Tammy Hailey
"They are by Far The Best !!!! Professional, Courteous and Results Driven !!!! Lori is always pleasant to speak too !!!"
We responded:
"Thank you for the great review Tammy! We appreciate your trust in our agency, and we certainly love having Lori on the team!"
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Sandra Helms

June 25, 2024

5  out of  5
rating by Sandra Helms
"I am so glad I switched to State Farm for my home and auto insurance. Cam was so helpful as was Matt."
We responded:
"Thank you Sandra! So glad we could help!"
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NKP 765

June 6, 2024

5  out of  5
rating by NKP 765
"In my opinion most of us think about insuring our homes, businesses, vehicles, personal items and leave ourselves last. If you are in the market for high quality home, auto and life insurance don't look any further than Matt Dubyoski with State Farm in Monroe. Matt along with his wife Caty are extremely passionate and care about your quality of life. He has a great staff there who knows how to carry out their vision. I had the pleasure of working with Misty. She was incredible, extremely professional, knowledgeable, patient and passionate!"
We responded:
"Thank you for the awesome review, and the opportunity to help with your auto, home, and life insurance! I am humbled and grateful to have such a wonderful team, and it is great to hear when they are appreciated by our customers too! "
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Paola Vinas

May 31, 2024

5  out of  5
rating by Paola Vinas
"Matt and his team are great to work with. They were very responsive and answered all my questions. Lori helped me and my husband get a statement taken care of with ease and was super friendly. They truly are like a good neighbor!"
We responded:
"Thank you for the 5-star review, Paola! Lori has been an amazing addition to the team--we are glad to have her!"
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debra thomas

May 30, 2024

5  out of  5
rating by debra thomas
"I look at insurance as a necessary evil but I also understand the need to increase fees occasionally. I stay with State Farm because the Dubyoski agency has exceptional customer service. Matt and Misty have always shown the highest respect and courtesy regarding any questions I may have. Their new employee, Lori, has been top-notch with her communication. I highly recommend this agency."
We responded:
"Debra, thank you for the thoughtful and kind review! You know, we sometimes look at insurance the same way, but we try to stay focused on the ways we can be a "good neighbor" and have some small positive impact in people's lives. High standards for transparent communication and customer service are certainly part of that, but having team members like Misty and Lori who truly care is what makes the biggest difference. I'm glad to hear that has been your experience, and we truly appreciate your ringing endorsement!"
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Andrew Tucker

May 17, 2024

4  out of  5
rating by Andrew Tucker
"Cam was very helpful and informative"
We responded:
"Thank you for the great review, Andrew. Glad we could help!"